Job Details

Medical Office Clerk

Tryfacta is seeking a Medical Office Clerk for our client in Hampton, VA 23665. This is a temporary contract assignment. If you meet the qualifications listed below and are interested, please Apply Now!

Position Title: Medical Office Clerk

Location: Hampton, VA 23665

Duration: 1 to 5 years

Work Schedule: 07:30AM - 4:30PM {Monday to Friday ($40hr/week)}

Responsibilities for this position include, but are not limited to:

• Manage and optimize clinic appointment templates and schedules to improve operational efficiency.
• Analyse clinic templates and proactively manage provider adherence to schedules.
• Manage different appointment slot types, including:
• Acute (24-hour)
• Future (FTR)
• Procedures (PROC)
• Specialty (SPEC)
• Group sessions
• Balance appointment slots based on patient encounter and appointment demand.
• Support clinic productivity by monitoring and improving prospective slot release and retrospective appointment metrics.
• Manage, implement, or support Electronic Health Record (EHR) systems such as Epic, Cerner, or Meditech.
• Ensure clinic templates remain standardized, functional, and operational during business hours.
• Review and resolve template modification/creation requests within 3 business days, with approval from Group Practice Managers and Clinic Leadership.
• Provide template-specific, scheduling, and clinic-management training to new clinical and clinic-support staff within 5 days of arrival.
• Ensure templates and released schedules comply with MHS/DHA documentation and privacy requirements.
• Manage clinical projects, timelines, and resources and support process improvements.
• Prepare and submit monthly status reports by the 5th business day of each month.

To be considered for this position, you should have: [Skills, Education, or Experience]

• EHR/EMR, appointment scheduling, medical office administration, clinic template management, provider scheduling, healthcare workflow, data/metrics tracking, project coordination, compliance, and staff training.

Tryfacta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.