Job Details

Community Programs is seeking two highly motivated and discerning individuals to serve in the role of Security Officer II, for our Chesapeake Cares Resource Center and Community Corrections. The position is responsible for ensuring the safety and security of visitors, clients, staff, and property at these locations. This role requires sound judgment, strong observational skills, and the ability to de-escalate situations compassionately and professionally.
Key Responsibilities:

• Monitor and advise contracted security personnel to ensure safety protocols are followed.
• Oversee the functionality of video surveillance and panic systems.
• Coordinate and monitor police and fire department interactions during safety-related events.
• Retrieve video surveillance footage upon request from law enforcement.
• Collaborate with vendors to maintain and troubleshoot security systems
• Conduct and document regular safety drills in accordance with departmental standards.
• Inspect and verify safety equipment to ensure compliance with city and departmental regulations.
• Manage issuance and inventory of visitor and temporary badges for proximity entry systems.
• Supervise contracted security staff regarding patrols, fire watch duties, and adherence to schedules.
• Perform regular rounds of city facilities and grounds to identify and mitigate hazards.
• Control access to facilities and restricted areas during designated times.
• Respond to telephone alerts regarding hazards and notify appropriate authorities.
• Secure facility systems (e.g., electrical) as directed.
• Perform minor maintenance tasks and maintain required logs and records.
• Assist with administrative duties such as typing, filing, faxing, and copying.
• Train and support less experienced staff and may assign tasks as directed.
• Follow all City of Chesapeake policies and procedures (including any department-specific, HIPPA , or other regulations if needed).

Required Qualifications
VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires high school diploma or GED and any combination of education and experience equivalent to satisfactory completion of one year of college education in security, law enforcement, or a closely related field.

EXPERIENCE REQUIREMENTS : In addition to satisfying the vocational/educational standard, this class requires a minimum of one year of related, full-time equivalent experience.

SPECIAL CERTIFICATIONS AND LICENSES : May be required to be certified by the Department of Criminal Justice Services ( DCJS ), depending on assignment. Requires a valid driver's license and a driving record in compliance with City Driving Standards .

SPECIAL REQUIREMENTS : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Preferred Qualifications
• Demonstrated ability to exercise sound judgment and discernment in security-related matters.
• Experience in a healthcare environment preferred.
• Strong interpersonal and communication skills, especially in de-escalation techniques.
• Familiarity with security systems, surveillance technology, and emergency response protocols.
• Ability to work independently and collaboratively with internal and external stakeholders.