Job Details
Scheduling Coordinator II
2026-08-13 Children's Hospital of the King's Daughters Norfolk,VA
Description:
- GENERAL SUMMARY
- The Scheduling Coordinator II is responsible for coordinating overall service area schedules and activities. Serves as a patient liaison for scheduling of services. Reports to the Practice Manager/Supervisor.
- ESSENTIAL DUTIES AND RESPONSIBILITIES
- Serves as a patient liaison for scheduling of services.
- Responsible for accurate data collection, documentation, and data retrieval.
- Provides clerical, secretarial and project management functions for the service area.
- Interfaces and communicates with multiple departments.
- Performs billing procedures including verifying patient insurance, following up on referrals, checking authorizations, collecting co-payments, and verifying guarantor and proper collection steps.
- Performs other duties as assigned.
- LICENSES AND/OR CERTIFICATIONS
- None required.
- MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
- High school graduate or GED.
- Ability to relate well with the public.
- Ability to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
- Ability to coordinate multiple schedules based on individual preferences and guidelines.
- Ability to utilize scheduling software and maintain updated schedules.
- Ability to sort and file materials correctly by alphabetical or numeric systems.
- Computer skills required and knowledge of medical terminology preferred.
- WORKING CONDITIONS
- Normal office environment with little exposure to excessive noise, dust, temperature and the like.
- PHYSICAL REQUIREMENTS
- Click here to view physical requirements.