Job Details

Salary : $44,030.00 - $51,388.00 Annually
Location : Yorktown, VA
Job Type: Full-time
Job Number: 17AAIII-2121
Department: Human Resources
Division: HUMAN RESOURCES
Opening Date: 03/20/2026
Closing Date: Continuous

Description

Responsible for performing a variety of administrative duties in support of the Department of Human Resources. Work involves screening and independently handling a variety of routine inquiries from citizens and County employees and referring to appropriate staff members as needed. Organizes and maintains files for a variety of records, reports, documents and correspondence.

Serves as a first point of contact to assist employees, applicants, and other external customers; screens and responds to general inquiries, to include in person, by telephone or other electronic communication methods.

Administers and processes FMLA and disability claims. Maintains file folders and spreadsheet of participants for tracking purposes.

Orders and maintains office supplies inventories, including paper and toner for printers and copiers for the Human Resources Department.

Develops and maintains various spreadsheets; develops forms and tracking systems; recommends organizational or procedural changes affecting clerical or administrative activities.

Creates a variety of scanned documents and folders in Laserfiche; reviews and ensures quality and accuracy of imaged documents.

Assists with pay change forms process.

Assists with maintaining the County's background check program.

Assists with department events and functions as needed.

Assists with Wellness Program.

Distributes incoming and outgoing correspondence.

Prepares and mails a variety of documents and correspondence as required.

Runs large copy jobs to include open enrollment materials, various memos to employees, and other documents as needed.
Minimum Qualifications

High school diploma or equivalent, supplemented by college level course work in secretarial science or business practices, and 5 or more years of experience in the Human Resources field or any equivalent combination of education and experience which provides the required knowledge, skills, and abilities.
This job is contingent upon successful completion of pre-employment checks to include criminal history and background checks.
Supplemental Information

Thorough knowledge of office systems, practices, and administration.
Effective oral and written communication skills.
Ability to type at an acceptable rate of speed, and use personal computer equipment with word processing, spreadsheet, and database software with reasonable speed and accuracy.
Ability to read, understand, and follow oral and written instructions.
Ability to exercise tact and courtesy when interacting with employees and the general public.
Ability to maintain strict confidentiality and integrity when appropriately handling, processing or communicating information or documents that are sensitive in nature.

Physical Demands

Must be physically able to operate a variety of automated office machines including computers, typewriters, calculators, copiers, facsimile machines, etc. Sedentary work involves sitting most of the time but may involve walking or standing for periods of time. There is some bending and stooping when filing. Gripping occurs when talking on the phone, writing, collating materials, and using the hole-punching machine.

For a more detailed description:

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The County of York offers a comprehensive benefit package for full-time employees to include medical, dental, and vision insurance, health savings accounts, VRS retirement, group life insurance, deferred compensation, flexible spending accounts, employee assistance program, paid holidays and paid leave.
01

What best describes your level of education?

• Some College
• Associates Degree
• Bachelor's Degree
• Master's Degree or Higher

02

How many years of experience do you have providing customer service in a front desk support position?

• None
• Less than 2 years
• 2 to 4 years
• 5 years or more

03

Which of the following best describes your experience answering internal and external questions and/or problems in person or over the phone?

• No experience
• Some experience
• Experienced
• Expert

04

How many years of experience do you have in administrative work?

• None
• Less than 3 years
• 3 to 5 years
• More than 5 years

05

Which of the following best describes your level of proficiency with Microsoft Word?

• None
• Beginner
• Intermediate
• Advanced

06

Which of the following best describes your level of proficiency with Microsoft Excel?

• None
• Beginner
• Intermediate
• Advanced

07

Which of the following describes your experience with data entry or automated records management experience in an adminstrative support position?

• No experience
• Some experience
• Experienced
• Expert

08

Which of the following describes your professional level of experience designing forms and reports?

• No experience
• Some experience
• Experienced
• Expert

09

Which of the following describes your professional level of experience composing and preparing correspondence?

• No experience
• Some experience
• Experienced
• Expert

10

Which of the following describes your professional level of experience preparing and distributing agendas and other correspondence for Boards, Commissions, Committees, or other groups?

• No experience
• Some experience
• Experienced
• Expert

11

Which of the following best describes your level of proficiency in writing, editing and proofing formal business documents?

• No experience
• Some experience
• Experienced
• Expert

12

Do you have experience relating to any other areas of Human Resources (e.g., Training, Benefits, Compensation, HRIS)?

• Yes
• No

13

Describe your experience with other areas of Human Resources. If you do not have this type of experience, type "N/A".
14

Do you have any experience processing Family and Medical Act (FMLA) claims?

• Yes
• No

15

Were you encouraged to apply for this particular position by a current York County government employee? If so, please write their full name and the department or division they work in below. Otherwise, write N/A.
16

Are you a current York County government employee? (This does not include the employment with the Offices of General District Court, York-Poquoson Social Services, Colonial Behavioral Health, or York County Schools)

• Yes
• No

Required Question