Job Details

Smithfield Foods - - Responsibilities: Serve as the main point of contact between transportation carriers and field sales teams, relaying updates and resolving service issues promptly.; Use FourKites tracking software to monitor shipments and provide real-time status updates.; Notify Customer Service of existing or potential delivery issues, and work collaboratively to minimize disruptions.; Enter and track delivery data, make decisions on missed appointments, and determine the next best steps for customer satisfaction.; Assist with securing and re-scheduling delivery appointments to align with customer expectations and delivery windows.