Job Details

Customer Support Representative (CSR) Position

As a Customer Support Representative (CSR), you will be the friendly face that brings joy to our customers by greeting and assisting them. Join a respected brand that prioritizes people, integrity, and a commitment to making every day a little brighter.

What You'll Do:

• Welcome and engage with customers, ensuring their needs are met promptly and courteously.
• Prepare delicious food items including breakfast selections, build-to-order sandwiches, specialty beverages, and pizzas, while maintaining a clean and organized coffee station.
• Handle cash register operations, manage payments, activate fuel and gift cards, and assist with age verification for restricted products.
• Keep our stores well-stocked, ensuring that shelves are fresh, full, and inviting.
• Help maintain a clean and safe environment by adhering to established policies and procedures.
• Perform store housekeeping tasks, including cleaning, dusting, sweeping, mopping, and trash disposal.

Benefits:

• Wawa is dedicated to providing inclusive and meaningful benefits that support our associates' financial, physical, and emotional well-being. Comprehensive benefits for our associates include medical, dental, vision, and mental health coverage, an Employee Stock Ownership Plan (ESOP), 401(k) with matching, Education Assistance, paid parental leave, store discounts, paid time off, flexible scheduling, and access to wellness programs.
• Eligibility for benefits is as defined by the terms of the applicable plans.

Qualifications:

• Excellent communication and customer service skills.
• Ability to excel in a fast-paced environment and multitask effectively.
• Must be at least 16 years old with reliable transportation.
• Enjoy working within a team setting.

The hourly rate for this position ranges from $15.00 to $18.75, which is based on the role, experience, and location. Employees will receive a $1.50 shift differential for hours worked between 12 AM and 6 AM.

Wawa is committed to providing reasonable accommodations to complete your application upon request, in accordance with applicable law.

Wawa, Inc. is an equal opportunity employer. We maintain a work environment where associates are treated fairly and respectfully, free from discrimination of any kind. In adherence to federal, state, and local laws, we hire, promote, and assess all applicants and associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation, gender identity or expression, citizenship status, disability, veteran status, genetic information, or any other protected characteristic.