Maintains a calm demeanor during periods of high volume or unusual events - Make decisions and solve problems in the interest of 100% guest satisfaction - Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems - Maintains a clean and organized workspace - Maintains regular and punctual attendance - Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation - Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication Here are some reasons our associates like working for us: Benefits (Full Time Associates only) We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/ LT disability options, 401 K options, tuition assistance, discounted room rates at Concord managed hotels, pl...Restaurant, Server, Water