Job Details

We are seeking a highly organized and strategic Pre-Litigation Case Manager to join our team. This role is responsible for overseeing the progression of cases within each pod, ensuring that attorneys and paralegals have the resources and guidance they need to move cases forward efficiently. Rather than handling casework directly, the Case Manager will focus on strategy, problem-solving, mentorship, and team compliance with firm procedures. This role requires strong leadership, problem-solving skills, and a commitment to maintaining a collaborative and productive work environment. Responsibilities: • Case Progression Oversight: Monitor case movement within each pod, ensuring no case becomes stagnant. Track needs at various case stages and assist the team in keeping cases on schedule. • Accountability Management: Ensure attorneys are progressing cases in a timely manner, and closures run smoothly. Supervise paralegals in their case management efforts, offering strategic guidance to maintain momentum. • Strategic Problem Solving: Provide case strategy and problem-solving assistance when attorneys or paralegals encounter obstacles, promoting creative solutions aligned with firm goals. • Conflict Resolution: Assist in fostering a positive and professional work environment for the whole team. • Procedure Adherence: Ensure that all team members follow Springs Law Group's procedures and maintain high standards for client service and case handling. • Settlement Accuracy: Oversee the processing of settlements, ensuring accuracy and transparency. Communicate settlement terms clearly to clients, ensuring they understand distributions and other essential aspects. • Reporting and Escalation: Regularly report case and team updates to the Operations Manager, highlighting any critical developments. Escalate issues when necessary and collaborate on solutions to optimize team performance. • Proactive Case Management: Help the paralegals and attorneys spot cases that can be moved along early, bottlenecks, and recommend what conversations need to be had with the client. Duties • Regularly review cases within the pod to assess their status and ensure they are progressing appropriately. Identify potential issues early and work to resolve them. • Proactively check in with paralegals and attorneys to identify roadblocks or obstacles and assist in getting cases back on track. • Participate in case status update meetings for each pod to stay informed on case developments, offer input, and identify areas for improvement or strategic changes. • Collaborate with the team to brainstorm strategies and solutions when issues arise within a case or among staff. Offer creative and practical solutions to overcome challenges. • Provide assistance with cases as needed, whether by advising on strategy, helping with workload management, or addressing specific issues that arise. • Ensure that all necessary information is collected for settlement disbursements and that all required steps are followed for accurate disbursement processing. • Oversee and execute the disbursement of settlement funds to clients, lien holders, the firm, and attorneys, ensuring accuracy and timely distribution. • If recurring case or team issues arise, meet with the Operations Manager to discuss and address these challenges. Collaborate on solutions and improvements to prevent recurrence. Qualifications: Qualifications & Skills • 5+ years of experience in personal injury case management, preferably in a leadership role. • Strong understanding of personal injury claims, medical treatment patterns, medical terminology, and how treatment decisions impact case value. • Proven ability to review cases at a high level, identify risks, missed opportunities, and bottlenecks, and collaborate with attorneys and paralegals to resolve them. • Exceptional organizational skills with strong attention to detail and follow-through. • Proficient in legal case management software (experience with Filevine is a plus). • Experience providing guidance, mentorship, or oversight to paralegals and working collaboratively with attorneys. • Ability to work independently and collaboratively in a fast-paced environment, in a team-oriented personal injury practice. • Strong problem-solving skills and a proactive mindset toward case oversight and accountability. • Confident communicator with the ability to raise issues respectfully and constructively in a professional setting. Compensation: $75,000 - $85,000 yearly with KPI Potential Bonus

• Case Progression Oversight: Monitor case movement within each pod, ensuring no case becomes stagnant. Track needs at various case stages and assist the team in keeping cases on schedule. • Accountability Management: Ensure attorneys are progressing cases in a timely manner, and closures run smoothly. Supervise paralegals in their case management efforts, offering strategic guidance to maintain momentum. • Strategic Problem Solving: Provide case strategy and problem-solving assistance when attorneys or paralegals encounter obstacles, promoting creative solutions aligned with firm goals. • Conflict Resolution: Assist in fostering a positive and professional work environment for the whole team. • Procedure Adherence: Ensure that all team members follow Springs Law Group's procedures and maintain high standards for client service and case handling. • Settlement Accuracy: Oversee the processing of settlements, ensuring accuracy and transparency. Communicate settlement terms clearly to clients, ensuring they understand distributions and other essential aspects. • Reporting and Escalation: Regularly report case and team updates to the Operations Manager, highlighting any critical developments. Escalate issues when necessary and collaborate on solutions to optimize team performance. • Proactive Case Management: Help the paralegals and attorneys spot cases that can be moved along early, bottlenecks, and recommend what conversations need to be had with the client.Duties • Regularly review cases within the pod to assess their status and ensure they are progressing appropriately. Identify potential issues early and work to resolve them. • Proactively check in with paralegals and attorneys to identify roadblocks or obstacles and assist in getting cases back on track. • Participate in case status update meetings for each pod to stay informed on case developments, offer input, and identify areas for improvement or strategic changes. • Collaborate with the team to brainstorm strategies and solutions when issues arise within a case or among staff. Offer creative and practical solutions to overcome challenges. • Provide assistance with cases as needed, whether by advising on strategy, helping with workload management, or addressing specific issues that arise. • Ensure that all necessary information is collected for settlement disbursements and that all required steps are followed for accurate disbursement processing. • Oversee and execute the disbursement of settlement funds to clients, lien holders, the firm, and attorneys, ensuring accuracy and timely distribution. • If recurring case or team issues arise, meet with the Operations Manager to discuss and address these challenges. Collaborate on solutions and improvements to prevent recurrence.

Compensation:
$75,000-$85,000 per year