A tech-focused company is seeking a Support Engineer to provide remote technical support for a SaaS platform. The role involves addressing technical requirements, troubleshooting issues, and documenting customer interactions. Candidates should have 3-5 years of technical support experience and good knowledge of JSON and XML. Strong bilingual communication skills in English and Spanish are essential. This position offers an opportunity to work with a diverse team and support multinational clients primarily in the LATAM region.
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