Job Details

Job Title: Recreation Program Manager

Under general supervision, this position plans and manages comprehensive recreational programs, activities and events for assigned city recreational facilities and programmatic areas. Reports to the Assistant Director of Parks & Recreation.

Essential Job Functions include supervising a variety of comprehensive recreational programs by planning, implementing recreational activities, programs and events; identifying goals and objectives, assessing and scheduling staff, and managing assigned facilities and material resources; making recommendations or changes to enhance delivery of programs and recreational services, and evaluating program effectiveness. Manages and administers grant application processes for Parks & Recreation department. Directs staff in the development of recreation program activities; supervises full and part time staff engaged in the planning, promoting, delivery and implementation of daily program activities by assigning staff to appropriate areas to meet program needs; researches and coordinates resources and materials needed for programs and event. Responsible for effective supervision and administration, to include budget preparation and monitoring expenditures, preparing documentation for purchases and invoice payments, managing the maintenance and repair of assigned facilities, staff development and training, succession planning, performance management, employee relations, prioritizing and assigning work and related activities. Delivers oral presentations to community organizations and other groups as requested on topics pertaining to recreational programs, and events and activities; serves as a member on various committees, panels, etc. for program coordination and planning purposes. Establishes systems for ensuring city and departmental personnel policies and procedures are appropriately administered. Prepares and submits promotional information to publicize and promote programs; investigates problems and complaints from the public and facility users, and takes necessary actions to resolve. Performs other duties as assigned. Individual assignments will be determined by supervisor based on current workload and department needs.

Performance indicators include knowledge of the principles and methodologies of planning and leading participants in recreational activities, games and events; general knowledge of the proper safety precautions for recreational activities; skill in the use of a variety of recreational equipment; ability to plan and implement a variety of recreational activities to meet different target populations; ability to understand and interpret oral and written instructions; ability to establish and maintain effective working relationships as necessitated by work assignments; maintaining high standards of accuracy in exercising duties and responsibilities; exercising immediate remedial action to correct any quality deficiencies that occur in areas of responsibility; maintaining high quality communication and interacting with all departments, co-workers and the general public; maintaining effective and efficient output of all duties and responsibilities as described under "Essential Job Functions"; assuming responsibility for doing assigned work and for meeting deadlines; completing assigned work on or before deadlines in accordance with directives, policies, standards and prescribed procedures; accepting accountability for meeting assigned responsibilities in the technical, human and conceptual areas; attending work regularly and adhering to policies and procedures regarding absences and tardiness; providing adequate notice to higher management with respect to vacation time and time-off requests; maintaining an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities; striving to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction; exercising analytical judgment in areas of responsibility; identifying problems or situations as they occur and specifies decision objectives; identifying or assisting in identifying alternative solutions to problems or situations; implementing decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors; seeking expert or experienced advice, and researching problems, situations and alternatives before exercising judgment; accepting supervisory instruction and direction and strives to meet the goals and objectives of same; offering suggestions and recommendations to encourage and improve cooperation between all staff persons within the department; sharing knowledge with supervisors and staff for mutual and departmental benefit; contributing to maintaining high morale among all department employees; developing and maintaining cooperative and courteous relationships with department employees and managers in other departments, to project a good departmental image; tactfully and effectively handling requests, suggestions and complaints from other departments and persons in order to maintain good will within the city; emphasizing the importance of maintaining a positive image within the city; interacting effectively with fellow employees, Department Director, Assistant Director, professionals and the general public; planning and organizing daily work routine; establishing priorities for the completion of work in accordance with sound time-management methodology; avoiding duplication of effort; estimating expected time of completion of elements of work and establishing a personal schedule accordingly; attending meetings, planning sessions and discussions of time; implementing work activity in accordance with priorities and estimated schedules; maintaining a calendar for meetings and deadlines; adhering to all safety and housekeeping standards established by the city and various regulatory agencies; seeing that the standards are not violated; maintaining a clean and orderly workplace; planning, directing and using information effectively to enhance activities and production of the department; knowing and understanding the expectations of the city regarding the activities of the department and works to see expectations are met; designing and formulating ways, means and timing to achieve the goals and objectives of the department and the city; within the constraints of city policy, formulating the appropriate strategy and tactics for achieving departmental and city objectives; organizing, arranging and allocating manpower, financial and other designated resources in an efficient and effective way so as to achieve the goals and objectives of the department and city; organizing work and that of subordinate staff well; ensuring staff members know the results and expectations that are expected of them and that they are regularly and appropriately informed of all city and department matters affecting them and/or concern to them; working with other city officials and management to select and recommend employment of personnel for the department who are qualified both technically and philosophically to meet the needs of the department and city; personally directing the development and training of department personnel in order to ensure that they are properly inducted, oriented and trained; providing a work environment which encourages clear and open communications; having a clear and comprehensive understanding of the principles of effective leadership and how such principles are to be applied; providing adequate feedback to staff on whether their performance levels are satisfactory; commending and rewarding employees for outstanding performance and does not hesitate to take disciplinary action when necessary; exercising enthusiasm in influencing and guiding others toward the achievement of city goals and objectives; providing a work environment which is orderly and controlled; coordinating, auditing and controlling manpower and financial resources efficiently and effectively; coordinating, auditing, and controlling the utilization of materials and equipment efficiently and effectively; having a clear and comprehensive understanding of city standards, methods and procedures; assigning additional duties to staff as necessary and/or appropriate in order to meet department goals, enhance staff abilities, build confidence on the job and assist staff members in personal growth; having confidence in staff to meet new or additional expectations; using discretion and judgment in developing and implementing courses of action affecting the department; when a particular policy, procedure or strategy does not appear to be achieving the desired result, moving decisively and definitively to develop and implement alternatives; regularly seeking new and improved methodologies, policies and procedures for enhancing the effectiveness of the department and city; employing imagination and creativity in the application of duties and responsibilities; not being adverse to change; striving to develop and maintain good rapport with all staff members; listening to and considering suggestions and complaints and responding appropriately; maintaining the respect and loyalty of staff; having a clear and comprehensive understanding of city policies regarding the department and city function; adhering to those policies in the discharge of duties and responsibilities and ensuring the same from subordinate staff; keeping abreast of changes in operating philosophies and policies of the city and continually reviewing department policies in order to ensure that any changes in city philosophy or practice are appropriately incorporated; understanding the relationship between operating policies and practices and department morale and performance; working to see that established policies enhance same.

Education, Experience & Special Requirements include a Bachelor's Degree in Physical Education, Recreation or a related field, and 4 - 5 years of progressively responsible experience in the planning and implementation of recreation programs, to include three (3) years of supervisory experience in the field of recreation; or any equivalent combination of education and experience. Special Requirements include a valid driver's license with an acceptable driving record. An acceptable general background check to include a local and state criminal history check and sex offender registry check. Individuals in this position cannot be listed as having a founded child abuse or neglect complaint.

Physical Demands include the ability to use and demonstrate the use of a variety of recreational equipment and to demonstrate considerable movement and flexibility in the implementation of program activities. Must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently and/or negligible amount of force constantly to move objects. Physical demand requirements are for Light Work. Data Conception requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. Interpersonal Communications requires the ability of speaking and signaling people to convey or exchange information. Language Ability requires the ability to read program and equipment manuals, policy manuals, and activity, attendance and evaluation forms. Requires the ability to complete summary reports of program attendance, facility incidents, budget expenditures, work orders, time cards, incident reports, program calendars, and billing invoices, using prescribed formats and conforming to all rules of punctuation, grammar, diction and style. Requires the ability to speak to people with poise, voice control and confidence. Intelligence requires the ability to apply rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists to interpret a variety of instructions furnished in written, oral, diagrammatic or schedule form. Verbal Aptitude requires the ability to record and deliver information, explain procedures, and follow oral and written instructions. Must be able to communicate effectively and efficiently using standard English and recreational terminology. Numerical Aptitude requires the ability to utilize mathematical formulas. Must be able to add, subtract, multiply and divide, determine percentages and calculate interest, profit and loss, proportions, etc