Job Details

Key Responsibilities:
* Serves as a primary point of contact for internal departments, external agencies, and the public, both by phone and in person; provides information, resolves complaints, routes inquiries appropriately, and takes and relays messages as needed.
* Reviews personnel incident reports to ensure accuracy and completeness; follows up with staff to obtain missing documentation or information. Locates and compiles related materials such as video and audio files, CAD notes, and police reports, and uploads digital records into the appropriate systems.
* Distributes Internal Affairs investigation cases to the appropriate unit detectives, command staff, or precinct supervisors.
* Coordinates and attends meetings involving the Police Department, Human Resources, Risk Management, and the City Attorney's Office; prepares agendas, reports, and presentation materials.
* Schedules, attends, and supports monthly Accident Review Board (ARB) meetings with command staff; prepares meeting materials, summarizes findings, and drafts related correspondence.
* Assists with review board activities, audits, special projects, and departmental initiatives as directed; tracks and responds to Freedom of Information Act (FOIA) requests.
* Maintains and monitors the departmental budget for assigned areas; assists with budget preparation, expenditure tracking, and grant administration.
* Compiles data and prepares routine and specialized reports, forms, charts, and summaries; maintains accurate personnel and departmental records. Performs a variety of administrative tasks including data entry, document preparation, mail processing, and file management.
* Manages office supply inventory; processes requisitions and purchase orders; researches and processes accounts payable and receivable; coordinates with vendors and contractors.
* Coordinates and maintains departmental databases, systems, and programs; prepares and distributes informational materials; provides technical assistance and access support to software users.
* Prepares, tracks, and maintains records related to officer disciplinary actions; notifies supervisors of relevant disciplinary history for annual evaluations; compiles comprehensive reference materials for Grievance Panels.
* Serves as system administrator for employee evaluation and professional standards software; coordinates the annual evaluation process, responds to procedural inquiries, and ensures documentation is complete and compliant.
* Performs other related duties as assigned.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
Required Qualifications
VOCATIONAL/EDUCATIONAL REQUIREMENT: Requires any combination of education and experience equivalent to an associate's degree in business, office administration, or a closely related field.
EXPERIENCE REQUIREMENT: In addition to satisfying the vocational/education standards, this job class requires a minimum of two years of related full-time equivalent administrative support experience.
SPECIAL CERTIFICATIONS AND LICENSES: Requires a valid driver's license and a driving record that is in compliance with City Driving Standards. Must attain VCIN/NCIC Level B Certification within 3 months of employment. Notary preferred.
SPECIAL REQUIREMENTS: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.
Preferred Qualifications