Job Details
Server - Hilton Norfolk The Main
2025-12-18 Goldkey Norfolk,VA
Description:
Level One
Some Serving Experience Desired
A Server provides excellent Guest Service by anticipating Guest needs, making specific suggestions of menu items and beverages and monitors the flow of the Guest's dining experience
- Know all aspects of the menu and daily specials.
- Make specific suggestions of menu items, beverages while demonstrating the ability to up-sell.
- Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the sequence of service and service timing standards set forth by the company.
- Abide by all State, Federal and Corporate liquor regulations & alcohol awareness pertaining to service of alcoholic beverages.
- Provide Guest Service using a tray to carry the properly plated food items & properly garnished drinks.
- Anticipate guest needs, such as replenishing beverages & condiments.
- Maintain accurate bank & act as own cashier as needed while adhering to all company cash handling procedures.
- Maintain station cleanliness & organization throughout shift.
- Complete all assigned opening, running, & closing side work.
| Type | Qualification |
| Experience | Must be 18 years as required in compliance with all State, Federal & Corporate liquor regulations pertaining to service of alcoholic beverages. |
| Experience | Previous high volume serving experience strongly preferred |
| Education | High School Diploma or equivalent preferred |
| Skill | Ability to multi-task |