Job Details

Job Description

Position Summary:

The Major Crimes Analyst will serve as a critical support function to the Major Crimes team, providing actionable intelligence and data-driven insights to inform investigations, operational priorities, and strategic decisions. This role requires meticulous attention to detail, strong analytical skills, and the ability to translate complex data into concise, actionable reporting for Major Crimes Managers and leadership.

Key Responsibilities:

Data Analysis & Trend Identification:

• Review corporate reporting daily to identify emerging trends, repeat offender activity, fraud patterns, and potential organized retail crime threats.
• Conduct in-depth analysis of burglary, robbery, and fraud incidents to identify actionable insights for investigation and mitigation.
• Maintain and update internal databases to ensure accuracy of all incidents, suspect, and case data.

Reporting & Dissemination:

• Develop, maintain, and distribute weekly, and monthly reports to Major Crimes Managers and leadership, highlighting trends, repeat offenders, and actionable intelligence.
• Provide market-specific analysis for burglary, robbery, and fraud/ORC cases to support resource allocation and operational decision-making.
• Track case statuses, case counts, and associated financial impact for reporting to the Director.
• Maintain and manage reporting with external partners to ensure accurate documentation of information.
• Track and report metrics that support Major Crimes operations and leadership decision-making.

Case Generation & Support:

• Generate cases based on investigative insights and data analysis for Major Crimes Managers to review and investigate.
• Provide supporting documentation and data for active investigations, ensuring managers have the information needed for timely and effective action.
• Collaborate with internal, external and law enforcement partners to enhance intelligence sharing and support cross-market investigations.

Strategic Insights & Recommendations:

• Identify opportunities to strengthen prevention and mitigation strategies through data-driven recommendations.
• Highlight high-risk locations, repeat offenders, and trends to guide Major Crimes Managers' operational focus.
• Assist in developing presentations and briefings for leadership on emerging threats and investigative outcomes.

Qualifications:

• Strong analytical and investigative skills, with proficiency in data interpretation and reporting.
• Experience with corporate retail loss prevention systems, intelligence platforms, or similar data sources preferred.
• Excellent written and verbal communication skills, with the ability to summarize complex data into actionable insights.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• High degree of discretion and professionalism when handling sensitive investigative information.
• Bachelor's Degree Required, MBA preferred and 2-3 years' experience in analytical role
• Strong computer skills (Expert Excel, Power BI & PowerPoint)
• Experience leveraging business intelligence/query tools (SQL, MicroStrategy, Business Objects, APT)
• Strong analytical & problem-solving skills

Key Competencies:

• Attention to detail and accuracy
• Critical thinking and problem-solving
• Ability to translate data into actionable intelligence
• Collaboration and communication across multiple levels of the organization
• Proactive identification of investigative opportunities

Impact:

This role is critical to the effectiveness of the Major Crimes team, ensuring that investigative resources are focused on high-risk areas, repeat offenders, and emerging fraud trends, ultimately reducing losses and strengthening overall security operations.