At Chick-fil-A, the Crew Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Crew Members gain life experience that goes far beyond serving a great product in a friendly environment. Crew Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
What does a shift at Chick-fil-A as a Crew Member look like?
As a Front of House Team Member at Chick-fil-A, your day starts with a team huddle to set goals, followed by prepping the dining area and counter for a welcoming guest experience. You'll engage with customers during busy Breakfast, Lunch and Dinner rushes, taking orders with a smile, ensuring accuracy, and delivering second-mile service at the counter or drive-thru. Between serving, you'll maintain a spotless dining area, offer table touches for refills, and collaborate with your team to keep the pace lightning-fast and friendly.
Position Type:
* Full-time and Part-time hours available
Hours:
* Morning shift works between the hours of 6am-5pm with flexible scheduling
Our Benefits Include:
* A fun work environment where you can positively influence others
* Flexible scheduling (and closed on Sundays)
* Learning first-hand from an experienced Operator and Restaurant Leaders
* Intentional growth and development to help you reach your professional goals
* Scholarship opportunities and tuition discounts
* Competitive pay
Front of House Team Member Responsibilities:
* Smile and make and maintain eye contact with customers
* Speak enthusiastically
* Make emotional connections with guests by addressing them by their first name
* Multitask quickly, yet thoroughly
* Be team-oriented, adaptable, dependable, with a strong work ethic
* Work on your feet for several hours at a time
* Communicate effectively with guests and crew members
* Adhere to Chick-fil-A rules and dress code at all times including a name tag
* Other duties as assigned
Qualifications and Requirements:
* Consistent and reliable
* Cheerful and positive attitude
* Customer service oriented
* Strong interpersonal skills
* Detail-oriented
* Able to multi-task in a fast paced enviroment
* Works well independently and in a team environment
* Be willing and able to work a flexible schedule including Saturdays
* Have the ability to stand for long periods of time, up to 8 hours a day if full time
Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.