Job Details

> We at Kelly are seeking a Contact Center Customer Service Representative (Inbound/ Outbound) to join a premier contact center in Hampton, VA. Take a look belowyou owe it to yourself to explore this excellent opportunity. Pay Rate: $19/hour Training Schedule: MondayFriday, 9:00 a.m.5:30 p.m. Available Shifts (MondayFriday): 11:30 AM - 8:00 PM 1:00 PM 9:30 PM What Youll Do: As a Contact Center Customer Service Representative, you will: - Answer inbound calls and assist customers with questions about their wireless devices. - Troubleshoot mobile devices and coordinate with service providers and technicians. - Collaborate with Account Managers to resolve client issues. - Process orders, provide order status updates, and track services. Youll be a great fit if you: - Have strong communication and customer service skills. - Are tech-savvy with experience troubleshooting devices. - Can adapt to changing business needs and schedules. - Hold a high school diploma or equivalent. 100412...Representative, Call Center, Customer Service, Retail, Staffing