Job Details

Salary: $50,426.00 - $79,320.00 Annually
Location : Suffolk, VA
Job Type: Full Time
Job Number: 04174
Department: SOCIAL SERVS-COMM CORRECTNS
Opening Date: 11/10/2025
Closing Date: 11/24/2025 11:59 PM Eastern

Description

This position is responsible for the daily supervision of the Local Probation Officers under the direction of the Program Coordinator, and pursuant to guidelines established by the Department of Criminal Justice Services (DCJS) and the City of Suffolk. Reports to the Director of Social Services.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. An individual must be detail orientated. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
Essential Job Functions
• Fair and equitable supervision of all Local Probation Officers (LPOs);
• Assists in the completion of evaluations in accordance with the City of Suffolk's performance management policy;
• Performs proper oral and/or written disciplinary actions to LPOs when deemed necessary in accordance with the City of Suffolk, and as reviewed and approved by the Program Coordinator;
• Oversees the supervision and service delivery of individuals placed on local probation;
• Communicates and interprets Community Corrections Program (CCP) agency and DCJS state policies to LPOs;
• Monitors and enforces court-ordered conditions;
• Conducts thorough and timely reviews of active/inactive/closed cases; monitors case supervision in the case management system (PTCC);
• Helps to ensure that LPOs' casework and reports are unbiased, complete and timely to ensure the fair administration of justice;
• Assists with the facilitation of public safety by reviewing and signing off on all violations and sanctions as appropriate and in a timely manner;
• Assists with training and provides continuous guidance to LPOs;
• Corresponds with the judiciary, attorneys, other agencies and service providers;
• Assists with protecting the confidentiality of agency files;
• Assists in promoting and fostering a work environment and culture that is most beneficial to CCP and its employees;
• Manages a small caseload as needed to reduce overload on LPOs;
• Any other duty as directed to maintain the integrity, efficient and effective operations of CCP.
Required Qualifications
Requires a bachelor's degree in criminal justice, human services, psychology, social work or related field of study.
Requires a minimum of three years of full-time equivalent experience in the same; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Must possess or obtain VCIN certification within 90 days of employment.

Must possess a valid motor vehicle operator's license and must have and maintain a satisfactory driving record based on the City of Suffolk's hiring criteria.
Supplemental Information

Has thorough knowledge of the policies, procedures, and activities of the City and or departmental practices as they pertain to the performance of duties relating to the position of Senior Probation Officer. Has the professional experience and ability to facilitate, coordinate, and perform counseling and case management of various programs administered by the Social Services Department. Has the interpersonal communication ability to work directly with clients by screening clients and explaining multiple programs, determining and pursuing necessary action to meet client needs, counseling clients, and providing or assisting in obtaining access to necessary services. Has comprehensive knowledge of the terminology, principles and methods utilized within the department. Knows how to keep abreast of any changes in policy, methods, administrative changes, or related operations updates as they pertain to departmental operations and activities. Has knowledge of laws and ordinances affecting the provision of community correction to clients. Has the ability to comprehend, interpret, and apply regulations, procedures, and related information. Has considerable knowledge of the methods and techniques for development and administering programs. Is able to effectively communicate and interact with supervisors and members of the general public, and all other groups involved in the activities of the department. Is able to assemble information and make written reports and documents in a concise, clear, and effective manner. Is able to use independent judgment and work with little direct supervision as situations warrant. Has the mathematical ability to perform required calculations. Is knowledgeable and proficient with computers and software programs typically utilized in the position. Is able to read, understand, and interpret technical reports and related materials.

Data Conception:

Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.

Interpersonal Communication:

Requires the ability to perform in a supervisory capacity.

Language Ability:

Requires the ability to read a variety of reports, informational and technical documentation, directions, instructions, and methods and procedures. Requires the ability to write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated voice.

Intelligence:

Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.

Verbal Aptitude:

Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.

Numerical Aptitude:

Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Form/Spatial Aptitude:

Requires the ability to inspect items for proper length, width, and shape, visually with job-related equipment.

Motor Coordination:

Requires the ability to coordinate hands and eyes in using job-related office equipment.

Manual Dexterity:

Requires the ability to handle a variety of items, job-related equipment, control knobs, switches, etc. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.

Color Discrimination:

May require the ability to differentiate colors and shades of color.

Interpersonal Temperament:

Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under minimal stress when confronted with an emergency.

Physical Communication:

Requires the ability to talk and/or hear (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear).
Seasonal Employees- No Benefits
Part-time Employees - Sick Leave (See below)
Full Time Employees are eligible for the following benefits;

Retirement (Virginia Retirement System employer) for employees hired on or after 1/1/14 - Hybrid Members
Hybrid plan members contribute 4 percent of creditable compensation to the defined benefit plan and 1 percent to the defined contribution plan each month. Members may voluntarily contribute up to an additional 4 percent in 0.5 percent increments to the defined contribution plan each month. Members can increase or decrease their voluntary contributions on a quarterly basis. With the mandatory and voluntary contributions to the defined contribution component of the plan, members can contribute a maximum of 5 percent with a 3.5 percent match from the employer. Members invest in various investment options that best fit their needs.
Vested after 5 years in the defined benefit part of the plan. Vested in phases based on years in the Defined Contribution part of the Plan. The retirement eligibility for a full or reduced retirement pension in the Hybrid Plan is very detailed. Please contact the Virginia Retirement System or the Human Resources Department for details.

Paid Time Off (PTO)Yearly earnings
120 Hours (1-59 months), 144 Hours (60-119 months), 168 Hours (120- 179 months), 192 Hours (180 and over)
Sick Leave
Part Time employees earn 4 hours per month Sick leave accrues at the end of the month and may be accrued with no ceiling.

Personal Leave
All regular full time employees are granted 24 hours of personal leave each calendar year. Personal leave must be preapproved and is not cumulative.
Health Insurance
Coverage available for you and your eligible dependents using pre-tax payroll deductions if elected.
Supplemental Insurances
Employees may purchase the following supplemental insurance policies: short term and long term disability, cancer, accident, supplemental hospitalization, and group universal life insurance.
Employer Sponsored Short Term and Long Term Disability
Provides disability coverage for employees work and non-work related disabilities. Work related disabilities are covered starting on day one (1). Non work related disabilities are covered starting on day eight (8), after you have been employed for one year.
Flexible Spending Accounts
Employees may participate in the Health Reimbursement, Dependent Care Reimbursement and Premium Reimbursement Accounts. All deductions are made on a pre-tax basis and will reduce your taxable income.
Life Insurance
The city pays the entire premium for life insurance coverage in the amount of 2 times annual salary for natural death and 4 times annual salary for accidental death.
Optional Life Insurance
Employees have the option of electing additional life insurance coverage in the amount of 1, 2, 3 or 4 times their annual salary. Employees may only purchase optional life insurance on spouses and children if they are enrolled in optional life insurance for themselves.

Family and Medical Leave Act (FMLA)
12 weeks of job protected leave for leaves approved in accordance with the Family Medical Leave Act. Employees receive continuation of health insurance, job protection and consideration for a comparable job when available, or an equivalent job, upon return to work.
Funeral Leave
24 hours of paid leave of absence in case of death in immediate family.
Holidays
Suffolk follows the Virginia State holiday calendar as set by the Governor of the Commonwealth of Virginia.

Jury Duty
Time off with pay with difference between jury pay and regular pay or use annual leave and keep check.
457 Deferred Compensation, ROTH IRA, Traditional IRA
Offered through ICMA Retirement Corporation as a way to shelter a portion of your salary from income taxes and save for retirement.
Employee Assistance Program
Offers employees and immediate family members (3) free, confidential counseling sessions related to a broad range of issues such as marital or family conflict, job or personal stress, alcohol or drug abuse, financial or legal worries, etc.

Worker's Compensation
Should an employee have an on the job injury, he/she could be eligible for Workmen's Compensation Benefits, except in cases of willful neglect.

Pay Days
Employees will be paid on the 15th and last working day of each month.
Credit Union
A Suffolk Credit Union is available to employees.
Legal Services
Employees may prepay for access to legal assistance.
Notary Public Services
Services available in the Human Resources Department.

Alternative Work ScheduleFor some positions -Offers 4 Alternative Work Schedule options to provide employees with greater control over their personal and professional time, as well as reducing absences.
01

Which of the following reflects your highest level of education in criminal justice, human services, psychology, social work, or a closely related field?

• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate Degree
• No Degree
• Some College

02

Which of the following best represents your experience in the field of criminal justice, human services, psychology, or social work?

• Less than 1 year
• 1-3years
• 3-5 years
• 5-7 years
• 7-9 years
• More than 9 years

03

Do you have a valid driver's license?

• Yes
• No

04

Do you currently hold a Virginia Criminal Information Network (VCIN) certification?

• Yes
• No

05

If not, are you willing to obtain a VCIN certification within 90 days of employment?

• Yes
• No
• Currently possess VCIN certification

Required Question