Job Details

GMA Interventions is seeking an Office Assistant. This is a full-time up to 40 hours per week position, weekdays with some Saturdays.

Responsible for all general secretarial duties:

• Meet & greet consumers in a courteous and professional manner; Obtain information regarding needed services in a confidential manner;
• Answer telephone in a courteous and professional manner and relay prompt, accurate messages to appropriate staff, Maintain confidentiality at all times.
• Ensures pleasant and clean surroundings.
• Maintains/updates all filing.
• Responsible for ensuring all copies of all forms are available
• Provides client telephone screenings and intakes.
• Provides support to the professional staff as needed, including mailing functions.
• Responsible for receiving and recording payments.
• Responsible to make client reminder calls.
• Responsible to run monthly reports as needed.
• Enters demographic data and gathers data.
• Responsible for completing all clients filing, initial auditing of client charts, tracking units on a daily basis.
• Responsible for preparing and faxing out monthly/ weekly reports and letters to probation officers/referral sources.
• Responsible for all client intake procedures, screening, ensuring client scheduling according to funding source requirements. (ensuring that client funding/fees are established prior to sessions).
• Making sure all paperwork is in files and signed by clinician, client.
• Making sure that files are put together properly and all necessary paperwork has been pulled (30/90 day reviews, monthly reports etc.).
• Responsible for preparing daily logs
• Responsible to know and follow the Health and Safety procedures of the agency.
• Ensure that closed charts (brief case closings and discharges) are taken logged and filed properly.
• Update client information at each visit.
• Make sure clients insurance information is correct, send to billing for verification.
• Ensure all required information is scanned into the EMR on a daily basis.

EXPERIENCE AND QUALIFICATIONS:

• Computer experience is a MUST.
• Skill in word processing, data entry, language use, and spelling.
• Customer Service skills in a professional environment.
• Ability to deal professionally and effectively with the public.
• Ability to deal with a diversity of people in many types of crisis situations, make appropriate assessments and referrals, and recognize one's own limitations.
• Ability to maintain confidentiality and understand HIPAA.
• Attention to detail is a requirement for this job.

Bilingual in Spanish a plus.

Job Types: Full-time

Benefits Full-Time

-Dental

-Vision

-Health

-Life

-Retirement

-Legal

Benefits Part-Time

-Retirement