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Job Details

Case Manager

  2025-09-22     First Tek     Newport News,VA  
Description:

DEFINITION ND PURPOSE:
Responsible for the day-to-day programming, manages participant activities and outcomes of the Virginia CARES program and collaborates with other community action agencies and area human services programs. Maintain effective program operations and relationships. Provide direct services to participants of Virginia CARES program.
ORGANIZATIONAL RELATIONSHIPS:
Direct Supervision: Subcontracting gency Program PersonnelCentral dministrative Office Supervision: Chief Operations Officer, Virgini CARES Supervises:


RESPONSIBILITI ES:

  • Assesses participant's needs
  • Develops ction plans for ssisting participant in acquiring needed skills nd training
  • Refers client to ppropriate resources
  • Monitors each participant's progress in achieving ction plan goals by meeting regularly with them, reviewing staff observations nd reports, and collaborating with referral agencies
  • Facilitates individual nd group counseling sessions s well as educational workshops. Interviews participants Maintains program data, files, and reports. Assists participants in obtaining employment.
  • Assists participants in obtaining support services nd coordinates these services with other gencies.
  • Provides crisis intervention services.
  • Works in collaboration with Department of Corrections nd other government/ community offender services. ssists participants with housing needs nd compiles n ctive temporary/permanent housing bank.
  • Assists participants in obtaining appropriate identification documents. ssists participants within approved transportation requirements.
  • when pplicable. Shares information concerning ctivities nd issues in locality which ffect the community.
Provides resource information to incarcerated individuals on community organizations, gencies nd individuals providing supportive services.
  • Recruits community volunteers to participate in workshops.
  • Recruits and trains participant volunteers to assist with program.
  • Attends meetings and training deemed necessary by Virginia CARES.
  • Meets or exceeds all program goals for specific service site .
  • Performs other duties as assigned and required.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:
  • General knowledge of community resources and supportive services.
  • Individual and group counseling skills .
  • Ability to communicate effectively, both orally and in writing .
  • Ability to establish and maintain effective working relationships with others, especially individuals by criminal records nd those who have mental illness, addiction, and/or domestic violence issues.
  • Knowledge of the challenges and needs of incarcerated individuals and returning citizens.
  • Experience with incarcerated individuals nd returning citizens helpful.
  • Excellent organizational skills nd leadership ability .
  • Ability to work independently.
  • Computer literate. Knowledge of computer data entry required.
TRAINING, EDUCATION AND EXPERIENCE:
  • Experience in case management, counseling and working with persons challenged by incarceration history, substance abuse, addiction and/or mental illness.
  • Training and experience in leading groups preferred.
  • Knowledge of Microsoft Office required.
SPECIAL REQUIREMENTS:
  • Valid Virgini Operator's license with a good driving record and reliable transportation for insurance purposes.
  • Able nd willing to travel.


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