Job Details

Overview

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasnt changed were here to stop breaches, and weve redefined modern security with the worlds most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. Were a mission-driven company that cultivates a culture offering flexibility and autonomy to own ones career. Were always looking to add talented CrowdStrikers with limitless passion, a relentless focus on innovation and a strong commitment to our customers, our community and each other.

About The Role

We are seeking a driven and technically skilled Senior Growth Program Manager to accelerate trial adoption, guide trial users to activation, and maximize subscription growth. This role sits at the crossroads of product, engineering, marketing, and customer successideal for someone who can combine strategic thinking, technical know?how, and customer empathy to deliver measurable results. Youll own initiatives that expand trials, improve trial?to?paid conversion rates, optimize eCommerce funnels, and enhance the subscription lifecycle. Working closely with Payments, Risk, and Product teams, youll design automated, data?driven solutions that improve the customer journey from the very first interaction through renewal.

Additional Locations: This position is open to candidates that are located remotely in the East (EST) Time Zone or Central Time Zone (CST).

What Youll Do

• Drive Trial Growth & Activation: Proactively manage and resolve incoming customer requests and operational queues while identifying opportunities to improve processes, reduce friction, and drive trial-to-paid conversions.
• Optimize Trial-to-Paid Conversions: Identify and remove friction points, improve onboarding flows, and run A/B tests to maximize conversion.
• Collaborate Across Teams: Partner with engineering, product, design, and marketing to deliver seamless user experiences and conversion-optimized journeys.
• Understand the Customer Deeply: Conduct research, user interviews, and competitive analysis to identify opportunities that drive measurable growth.
• Own End-to-End Initiatives: From ideation to execution, manage growth projects that span acquisition, activation, retention, and upsell.
• Connect regularly with internal and external customers to understand their goals and needs, translating those into actionable deliverables.
• Report & Communicate Impact: Present insights, experiment results, and growth recommendations to leadership and cross-functional partners.

What Youll Need

• Proven track record driving trial growth, user activation, and subscription conversion in a SaaS or eCommerce environment.
• 5+ years of experience in product management, program management, or growth marketing with a focus on eCommerce and subscription businesses.
• Strong technical aptitude, with hands-on experience using tools such as Salesforce, analytics platforms, marketing automation, and A/B testing frameworks.
• 5+ years working cross-functionally with engineering, product, design, marketing, and sales.
• Experience with funnel analysis, conversion optimization, and customer lifecycle automation.
• Data-driven decision-maker with excellent analytical and problem-solving skills.
• Ability to balance rapid execution with thoughtful prioritization.
• Strong UX sensibility and experience improving onboarding and payment flows.
• Excellent written, verbal, and presentation skills for technical and non-technical audiences.
• Experience developing end-to-end eCommerce solutions (acquisition ? conversion ? renewal).
• 3+ years background in cybersecurity products or SaaS.
• 3+ years experience with Salesforce, Chargebee, and Stripe.

Bonus Points

• CrowdStrike Certified Falcon Administrator

Benefits Of Working At CrowdStrike

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at ...@crowdstrike.com for further assistance.

Find out more about your rights as an applicant. CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation. Right to Work. CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position for all U.S. candidates is $100,000 - $155,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.

Expected Close Date of Job Posting is: 11-08-2025