[Customer Support / Remote] - Anywhere in U.S. / Competitive pay + bonuses / Comprehensive health benefits / 401k match / PTO - As a Customer Service Rep at Turning Point Global Solutions LLC, you will: Communicate effectively with customers through various channels such as phone, email, and chat; Provide exceptional customer service by addressing inquiries, concerns, and complaints in a timely and professional manner; Troubleshoot technical issues and provide solutions to ensure a positive customer experience; Maintain accurate and detailed records of customer interactions and transactions; Collaborate with team members and other departments to resolve complex issues and improve processes; Adapt to changing policies and procedures and stay up-to-date on product and service knowledge...Hiring Immediately >>