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Job Details

Hourly Manager Milk & Honey - Hampton

  2025-09-16     Thompson Hospitality     Hampton,VA  
Description:

Overview

Were looking for a passionate and motivated Supervisor to help lead a dynamic team in delivering exceptional guest experiences in a fun, fast-paced environment.

As a Supervisor, youll play a key leadership roleguiding daily operations, supporting team members, and ensuring that each guest feels welcomed and cared for. Youll foster a positive work culture rooted in teamwork, quality, and outstanding service.

Responsibilities
  • Lead and inspire team members to deliver outstanding customer service.
  • Oversee daily operations to ensure a smooth and efficient workflow.
  • Train new team members and provide continuous coaching and feedback.
  • Foster a welcoming and inclusive atmosphere for both guests and staff.
  • Maintain high-quality standards to ensure products are prepared to perfection.
  • Monitor inventory levels and place orders as needed to meet demand.
  • Collaborate with management to implement new initiatives and improvements.
  • Address guest feedback and concerns promptly to ensure a positive experience for all.
  • Uphold health and safety guidelines to maintain a clean and safe environment.
  • Cultivate a positive and respectful work culture that promotes teamwork and excellence.
  • Requires 5055 hours per week, including evenings and weekends as business needs dictate.
Qualifications
  • Experience in food and beverage.
  • Experience as a supervisor.
  • An amazing work ethic.
  • Ability to stand and walk for extended periods (up to 68 hours).
  • Lift and carry up to 20 lbs (e.g., menus, high chairs, booster seats).
  • Reach, bend, and stoop occasionally.
  • Use hands and arms to operate reservation systems and phones.
  • Clear verbal communication skills and ability to interact with guests in a busy environment.
  • Ability to remain calm and composed while multitasking in a fast-paced setting.
Who We Are

Milk & Honey is a vibrant New Orleans themed Southern Brunch destination. We offer flavorful dishes from brunch through dinner, including popular items like Chicken & Waffles, Shrimp & Grits, and Mimosa Towers. Known for its warm, modern Southern cuisine and inviting atmosphere, guests can dine in or take their favorites to go. Every meal is a memorable experience meant to be shared.

Thompson Hospitality is one of the largest restaurants, food service, and facilities management companies in the country. We value doing the right thing, doing the best you can, and treating others how you want to be treated, based on more than 33 years of relationships with clients, guests, and communities. Competitive benefits are available; see our website for more information:

Equal Opportunity

We are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.

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