Job Details

ServiceNow Architect - Multi Levels

Location: McClean, VA

Clearance: TS/SCI w Poly

Position Overview

At JMark, cutting-edge technology drives mission success. We are seeking talented ServiceNow Architects across all career levels-from entry-level professionals to senior experts-to design, develop, and optimize ServiceNow solutions that streamline operations and enhance organizational efficiency. This role is ideal for detail-oriented, forward-thinking professionals with strong technical acumen and a passion for delivering scalable, secure, and high-performing ServiceNow platforms.

Key Responsibilities

Application Design & Development

• Collaborate with cross-functional peers to design application coding strategies and deliver ServiceNow solutions tailored to mission requirements.
• Analyze and study complex system requirements to optimize application performance and efficiency.
• Design software tools, support software reuse and domain analysis, and manage implementation to ensure sustainable development practices.

System Optimization & Enhancement

• Review and refine existing programs to improve performance, reduce operating time, and enhance techniques.
• Identify, design, develop, and customize ServiceNow applications and services to integrate seamlessly with other systems.
• Maintain the ServiceNow Platform Roadmap.

Platform Governance & Documentation

• Establish and enforce ServiceNow platform governance, standards, and best practices to ensure scalability, maintainability, and security.
• Document platform configurations, analyze the impact of new requirements, and ensure proper controls for accurate technical solutions.

Strategic Platform Management

• Develop and maintain the ServiceNow platform roadmap, aligning with organizational goals and evolving business needs.
• Oversee development and ongoing maintenance of an unclassified TO portal accessible worldwide by Government-approved contractor personnel and Government staff via secure user authentication.

Success Factors

The ideal candidate will be:

• Technically Proficient & Strategic - Balances hands-on technical expertise with big-picture architectural planning.
• Innovative & Detail-Oriented - Designs scalable, efficient solutions that anticipate future organizational needs.
• Collaborative & Communicative - Partners seamlessly with cross-functional teams and stakeholders.
• Security-Focused - Ensures all solutions adhere to strict security and compliance standards.

Why Join JMark?

At JMark, we transform technology into mission success. As a ServiceNow Architect, you will play a critical role in designing and maintaining solutions that keep information flowing securely and efficiently worldwide. Join a team that values innovation, expertise, and precision.

Your expertise. Our mission. One standard: excellence.