Job Details

T Mobile Authorized Retailer Store Manager

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Overview

GP Mobile is one of the largest Authorized T-Mobile Retailers in the US. We're seeking candidates with hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be.

Se prefieren bilingües de español, pero no se requieren.

Benefits

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Be a Game Changer

Be unstoppable with us! We are looking for game changers who have what it takes to succeed in a dynamic environment.

Job Overview

• As a Retail Store Manager, you're ready to lead by example, go All IN, and rally & empower your team to give it their all in becoming the best in the world at connecting customers to their world.
• Responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail, including hiring, scheduling, training, marketing, assets protection & team leadership. Primary point of contact for employees of the retail store.

Job Responsibilities

• Complete observations of store employees' interactions with customers, including feedback, to be used in development, training, and coaching conversations, ensuring assigned trainings are completed on time.
• Assist with customer-related issues that positively impact the customer experience within the T-Mobile brand and expectations.
• Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
• Support operational excellence by observing every store function, monitoring sales and inventory, managing sales tracking and implementing new store programs and initiatives.
• Always maintain a neat, clean, organized store environment.
• Hire store employees who are passionate about building long-lasting customer relationships and are excited about the T-Mobile Brand and digital technology.
• Support your team through development, training, mentoring, and driving behaviors that lead to earning a place in customers' hearts and store employee success.
• Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to your team.
• Support team initiatives and create an inclusive environment.
• Responsible for overall productivity and store performance. Drive operational efficiencies, protect assets, and deliver results based on key performance indicators while managing store expenses.
• Show your team you're invested in their success through personalized performance management plans and recognition.
• Ensure store employees meet or exceed defined monthly success measurements and sales goals.

The experience you'll bring

• 2 years wireless retail experience, high volume preferred
• Bachelor's degree preferred

Knowledge, Skills and Abilities

• Communication (Required)
• Microsoft Office (Required)
• Store Management (Required)
• Store Operations (Required)
• Customer Service (Required)

Requirements

• 2-4 years Management experience in retail sales (Required)
• 2-4 years Sales and sales management experience (Required)
• At least 18 years of age
• Legally authorized to work in the United States
• High School Diploma or GED

What's in it for you

• Competitive base pay, plus commission
• Benefits for part-time and full-time associates
• Medical, dental and vision benefits
• 401K Plan
• Generous paid time-off programs
• Phone service discounts
• Serious growth potential for your career

#NeverStopGrowing

GP Mobile doesn't have a corporate ladder – it's more like a jungle gym of possibilities. We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

At GP Mobile, a T-Mobile Premium Retailer, we encourage everyone to apply. We are an equal opportunity employer and welcome everyone to our team.

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Wireless Services

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