Job Details

ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for an Experience Ambassador at the Hampton Roads Convention Center. The Experience Ambassador is responsible for participating in the day-to-day functions of providing directions, building facilities information, and offer hospitality and tourist assistance. Serve as an usher and ticket taker for special events. Interact with clients, facility staff, in-house concessionaires, and related personnel. Compensation. Competitive salary, commensurate with experience. ESSENTIAL FUNCTIONS: - Insure highest level of customer service. - Serve as main point of contact for his/her location during event and door opening process. - Always maintain professional demeanor and attire. - Work in Guest Services Areas providing directions, building facilities information, and event information. - Resolve any front of house patron/ticket/building issues throughout the event and contact appropriate ...Ambassador, Experience, Customer Service, Hospitality, Business Services