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Job Details

Patient Services Rep - In Motion Chesapeake Square

  2025-09-13     Bon Secours     Chesapeake,VA  
Description:

Rehabilitation Technician

The Rehabilitation Technician assists therapists, therapy assistants and/or athletic trainers as assigned. Primary duties include routine cleaning, quality control checks, room set-up, inventory ordering, preparing patients and equipment for treatment, assistance with patient care, and related documentation.

Essential Job Functions:

  • Communicates with patients, visitors and all other customers in accordance with organization guidelines. Communicates with therapists and/or therapy assistants, as well as other team members, regarding patient care.
  • Performs routine functions in patient care databases and systems, including electronic medical records.
  • May assist therapists, assistants and/or athletic trainers with patient care as needed.
  • Maintains adequate department supplies within budget as directed by leadership.
  • Performs cleaning and quality control checks, temperatures checks, whirlpool cultures, and other items as delegated by leadership.
  • Completes record keeping and other tasks assigned by leadership. Assists with transportation of patients according to therapist's instructions, as needed, using proper technique and equipment.
  • Demonstrates initiative/collaborates with process improvement teams. Positively represents department and profession to others. Attends and participates in scheduled meetings and in services.
  • May assist with front office operations, including answering calls, patient scheduling, and copay collection.
  • May support planning and execution of events in the community.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification: BLS Basic Life Support (preferred upon hire, required within 30 days for BSMH, required at hire for RSFH)

Education: High School Diploma or General Educational Diploma (GED) (required)

Skills:

  • Demonstrates general computer skills including data entry, word processing, email, and records management.
  • Excellent interpersonal skills
  • Strong time management skills
  • Strong organizational skills
  • Strong interpersonal and communication skills are needed to ensure the efficient running of the Department.
  • Must be able to maintain strict confidentiality of all work related and sensitive information.
  • Ability to work well with all levels of patients, the public and other health care professionals.

Bon Secours is an equal opportunity employer. Many of our opportunities reward* your hard work with:

  • Comprehensive, affordable medical, dental and vision plans
  • Prescription drug coverage
  • Flexible spending accounts
  • Life insurance w/AD&D
  • Employer contributions to retirement savings plan when eligible
  • Paid time off
  • Educational Assistance
  • And much more

*Benefits offerings vary according to employment status.


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