Job Details

Sentara Health is hiring a Patient Care Specialist for Sentara Family & Internal Medicine Physicians located in Williamsburg. This is a Full-time, 40 hours per week Day shift position Mon-Fri. Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Schedules appointments or outpatient procedures under general supervision, to include required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems. Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, insurance companies, etc. Employs a high level of initiative and independent judgment to mak...Patient Care, Specialist, Patient, Healthcare, Health