Job Details

Banquet Houseperson

Company: Shamin Hotels

Organizational Structure: Operations

Reports To: General Manager

Supervision: None

Pay Structure: Paid Bi-weekly

Position Summary:

The Banquet Houseperson is responsible for setting up, breaking down, and maintaining the cleanliness and presentation of all banquet spaces in accordance with hotel standards. This role supports the banquet team to ensure successful execution of meetings, weddings, conferences, and other events.

Key Responsibilities:

Set up banquet rooms according to banquet event orders (BEOs), including tables, chairs, linens, staging, dance floors, and audio/visual equipment

Break down and clean banquet spaces after events, returning all items to proper storage

Ensure all equipment and supplies are clean, functional, and properly stored

Assist with maintaining cleanliness of banquet areas and back-of-house spaces

Respond to guest and client requests promptly and professionally during events

Collaborate with the Banquet Captain and other team members to ensure smooth event execution

Perform regular inspections of banquet equipment and report any damage or maintenance needs

Follow all hotel policies and procedures, including safety and sanitation standards

Support additional hotel functions as needed, including assisting in other departments during slow periods

Qualifications:

High school diploma or equivalent preferred

Previous experience in banquets, events, or hospitality preferred

Ability to lift, push, and pull up to 50 lbs and stand/walk for extended periods

Flexibility to work varied shifts, including nights, weekends, and holidays

Strong attention to detail and commitment to quality service

Excellent teamwork and communication skills

Ability to follow directions and work independently

Working Conditions:

Physically demanding role with frequent lifting, bending, and moving of furniture and equipment

Fast-paced environment with frequent event turnovers

Exposure to cleaning chemicals and varied noise levels

Who are we looking for? Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Why Should You Work for Shamin Hotels? Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more! Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine. Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

About Us: In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states.

Do you know someone who might be interested in working at Shamin Hotels? Receive cash rewards for your referral! See your general manager for details!

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.