Job Details

Job Description

This position will be located in Norfolk, Virigina

Responsible for overseeing all aspects of the Surveillance Department. Ensures compliance with all gaming regulations and Company policies. Serve as a liaison between the property and gaming commission. Supervise and direct activities of surveillance staff engaged in observing gaming and non-gaming activities throughout the
property.

• Ensure compliance with regulatory and internal control requirements
• Immediately respond to any suspicious or unusual activities that may violate gaming regulations.
• Responsible for the hiring, training, firing, disciplinary counseling and overall management of surveillance team members.
• Oversee and coordinate department activities to achieve maximum operational efficiency and productivity.
• Conduct training and testing of all gaming areas to ensure regulations, internal controls and policies and procedures are met.
• Prepare regular reports of business activities, issues and concerns.
• Ensure confidentiality is maintained in the department.
• Cooperate and assist with departmental and law enforcement agency investigations.
• Prepare and maintain for management the Surveillance Department Strategic Plan and provide management with regular updates on plan activities.
• Maintains inter department relationships to ensure Surveillance is facilitating operational requests within the property in an effective manner.
• Researches and integrates industry best practices based on evolving business conditions to ensure compliance is met with all related regulations and policies.
• Responsible for overseeing surveillance inventory.
• Responsible for planning, implementation and ongoing maintenance of updated surveillance system to include conversion from tape media to digital format.
• Responsible for preparation and maintenance of departmental budget.
• Other related projects and/or duties as assigned by management.

Qualifications:
Qualifications

• Must be at least 21 years of age.
• At least five (5) years surveillance experience and previous surveillance supervisory experienced preferred.
• Posses a thorough knowledge of all table games rules, procedures, and gaming regulations.
• Working knowledge of surveillance software and Microsoft Office programs.
• Knowledge of surveillance equipment and systems such as hand held radios and video recording equipment.
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.