Job Details

Job Title: Case Manager III / Support Coordinator III (ID Case Management)Job Summary:The Support Coordinator helps individuals with intellectual disabilities (ID) access essential services like medical care, education, housing, and job support. They assist in developing personalized support plans and ensure individuals receive the services they need to live independently in the community.Reports To: Program AdministratorSupervision: NoneWork Conditions:Requires home and agency visitsFlexible scheduleSome travel outside Hampton Roads may be neededJob Duties:Assess individuals' needs and create support plans.Connect individuals with services like Medicaid Waiver programs and community resources.Maintain accurate documentation for compliance and billing.Meet with individuals at least every 90 days to track progress and adjust plans.Monitor service delivery and individual satisfaction monthly.Help individuals access emergency services (e.g., housing, food, medical care).Assist other units when needed for training or administrative tasks (not direct clinical services).Requirements:Education: Bachelor's degree in Social Work, Psychology, Human Services, or a related field (Master's preferred).Experience: At least 2 years of experience in case management, social services, or working with individuals with disabilities.Certifications: Must meet state certification requirements for case management (if applicable).Skills:Strong communication and organizational skillsAbility to develop and implement support plansKnowledge of Medicaid Waiver programs and community resourcesProficiency in documentation and compliance with state regulationsOther Requirements:Valid driver's license and reliable transportationAbility to pass background checks and required screeningsAbility to work flexible hours, including occasional travelJob Types: Full-time, ContractPay: $24.00 per hourExpected hours: 40 per weekBenefits:Dental insuranceHealth insuranceLife insurancePaid time offVision insuranceSchedule:8 hour shiftAbility to Commute:Norfolk, VA 23513 (Required)Ability to Relocate:Norfolk, VA 23513: Relocate before starting work (Preferred)Work Location: In person