Job Details

Sentara Medical Group is hiring a Full time Patient Care Specialist. Position Location: Hampton, VA - Position Status: Full-time, Days. Standard Working Hours: Monday - Friday, 8:00 am - 5:00 pm. Overview Provides non-clinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Schedules appointments or outpatient procedures under general supervision, to include required coordination of referrals, resources, and pre-authorizations as well as communication with the patient and documentation within the appropriate systems. Provides general administrative support for practice operations such as scheduling meetings, preparing correspondence, maintaining notes/minutes/files, responding to telephone and written inquiries from internal and external sources such as patients, providers, insurance companies, etc. Employs a high level of initiative and independent jud...Patient Care, Specialist, Patient, Healthcare, Medical