Job Details

About the Role
As a Healthcare Front Desk Coordinator, you'll serve as the vital first point of contact for patients, visitors, and healthcare providers. Your warm and friendly demeanor will play a crucial role in ensuring a positive experience for everyone who walks through our doors.

Key Responsibilities

• Patient Registration: Welcome patients and visitors, verify their information, and assist with registration for appointments or admissions.
• Appointment Scheduling: Efficiently schedule appointments for patients while ensuring accuracy and clarity.
• Telephone Management: Handle incoming calls, providing essential information and assistance to callers with professionalism.
• General Office Duties: Execute various administrative tasks including filing, photocopying, and data entry.
• Customer Service: Deliver outstanding customer service by addressing inquiries and resolving complaints promptly and courteously.
• Medical Records Management: Maintain patient medical records with utmost accuracy and confidentiality.

Qualifications

• High school diploma or equivalent
• Strong customer service skills
• Excellent communication and interpersonal abilities
• Capacity to multitask and prioritize effectively
• Experience in a healthcare environment is preferred but not mandatory

Benefits

• Competitive salary and comprehensive benefits package
• Opportunities for professional growth and development
• Stable employment in a thriving industry
• A rewarding work environment that makes a positive impact on the lives of patients and their families

Join our team and play a crucial role in enhancing the healthcare experience for our patients!