Job Details

POSITION: Case Manager – Bedford Hills & Taconic

REPORTS TO: Program Director

Work Schedule: Monday to Friday, 9 AM - 5 PM (Weekends as needed)

Status: Full-Time

Salary: $55,000 per year

POSITION SUMMARY: Hour Children (HC) is an organization founded to help incarcerated and formerly incarcerated women and their children successfully rejoin the community, reunify with their families, and build healthy, independent, and secure lives. Hour Children provides compassionate and comprehensive services approaching work in an anti-discriminatory, inclusive environment committed to HC's standards of justice, diversity, equity, and inclusion.

This position provides case management to mothers and single women who are transitioning back into the community from incarceration. Provide comprehensive case management services as they navigate readiness for connecting with children, reentry, and identifying strengths and challenges to achieving goals. Work closely with other program staff to monitor progress and coordinate referral support. This position will also work with external partners (such as literacy, behavioral health, and housing providers) to ensure that services are coordinated.

Duties and Responsibilities:

1. Working with nursery mothers for successful re-entry.
2. Accomplishes clients' care by assessing treatment needs; developing, monitoring, and evaluating treatment plans and progress; facilitating interdisciplinary approaches; and monitoring staff performance.
3. Admits new clients by reviewing records and applications, and conducting orientations. Works closely with counselors, housing specialists, and other staff.
4. Determines clients' requirements by completing intake interviews; determining the need for therapeutic medical, psycho-social, and psychiatric evaluations; reviewing therapist evaluations, treatment objectives, and plans.
5. Monitors cases by verifying clients' attendance; observing and evaluating treatments and responses; advocating for needed services and entitlements; obtaining additional resources; intervening in crises; and providing personal support.
6. Maintains clients' records by reviewing case notes, and logging events and progress.
7. Communicates clients' progress by participating in weekly interdisciplinary meetings and evaluations; disseminating results and obstacles to disciplinary team and family; identifying treatment influences.
8. Work with counselors to carry out clients' discharge by reviewing and amplifying discharge plans; coordinating discharge and post-discharge requirements; orienting and training family members; and providing resources.
9. Provide resources to clients, families, and others as needed.
10. Improves treatment results by studying, evaluating, and re-designing processes; implementing changes; and rewriting policies and procedures.
11. Prepares reports by collecting, analyzing, and summarizing treatment and results data and trends; compiling statistics; completing grant and subsidy applications.
12. Participate in educational opportunities; read professional publications; maintain personal networks; participate in professional organizations.
13. Support the nursery program residents.
14. Serve as a liaison between the mother and community organizations to meet the needs of the mother and their baby upon re-entering society.

Qualifications:

1. BA in social work or another relevant degree with 3 years experience or 5+ years of case management experience, preferably in human services with an equivalent combination of training and experience.
2. Professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors is highly preferred.
3. Bilingual in English and Spanish a plus (read, write, and speak proficiently).
4. Previous experience working with adult community and reentry programming preferred.
5. Must have a valid in-state driver's license.
6. Experience with data entry and proficiency with computers including Microsoft Office Suite: Word, Excel, PowerPoint, Publisher, Outlook, and Internet, and electronic database systems.
7. Ability to work independently, be flexible and dependable, and demonstrate initiative and creativity.

Specifications for Physical Requirements:

1. Ability to walk around the facility and carry 20 or fewer pounds.

This role requires the successful completion and approval of a background check and application, to be conducted by the Department of Corrections & Community Supervision under their protocols and procedures in addition to an Hour Children application.