Job Details

Handles potential customer inquiries and sales over the phone to persuade callers to allow an in home estimate or to schedule ongoing home cleaning. Handle new employee on boarding Track teams learning field app Assists in the operation of the Merry Maids 360 computer system handling employee and customer files Handles customer concerns in a professional manner with an emphasis on follow up and problem resolution. Maintain customer files and welcome packets. Handle team member schedules Handles customer scheduling conflicts and reschedules. Have a customer service driven mentality Inventory Learn the Merry Maids cleaning process of cleaning 101 Close out of work orders from previous day Secondary Responsibilities: Maintains a clean and fresh appearance of the office at all times. At all times will contribute to a positive work environment and to the overall team effort of the company. Shall perform all office functions and other reasonable related duties as assigned or requested. Assis...Assistant, Office, Business Services